Turn behaviours of concern into calmer, more connected days
We partner with NDIS participants, families and support teams across regional NSW to understand the 'why' behind behaviour and build practical, evidence-based plans for a better quality of life.
Is this you?
We support participants who are experiencing:
Physical or verbal aggression causing distress
Property damage or unsafe behaviours
Challenges regulating emotions in public or at home
Restrictive practices that need fading
Dedicated local support you can trust
Local & Accessible
We live and work in the communities we serve across regional NSW—faster response times and genuine local understanding.
Evidence-Based
Our interventions are rooted in the latest clinical research and positive behaviour support frameworks.
Collaborative
We work with the entire support network—family, schools, and support workers—for consistent outcomes.
Data-Driven
We don't guess. We collect and analyse behaviour data to ensure our strategies are actually working.
Compassionate
Every participant is treated with dignity and respect. We focus on improving quality of life, not just changing behaviour.
NDIS Compliant
Fully registered providers ensuring all plans and reporting meet NDIS Quality and Safeguards Commission standards.
The Smart Data Tool
Tracking behaviour doesn't have to be complicated. Our proprietary Smart Data Tool makes it simple for families and support workers to log incidents and progress securely from their phone.
- Quick, secure mobile data entry
- Real-time dashboard for clinicians
- Clear visuals showing progress over time
The ABC Method
Our structured, six-step approach ensures consistent, high-quality outcomes for every participant we support.
Data
We gather comprehensive baseline data to truly understand the context of behaviours.
Assess
Through functional behaviour assessments, we uncover the 'why' behind the actions.
Plan
We develop tailored Positive Behaviour Support Plans that are practical and evidence-based.
Train
We empower families and support teams with hands-on training to implement the plan effectively.
Review
Continuous monitoring and regular check-ins ensure strategies remain effective.
Flexible
We adapt and refine the plan as the participant grows and circumstances change.
Your Journey With Us
Referral
Submit our simple online form.
Intake
We review funding and match you with a clinician.
Assessment
Initial meetings and baseline data collection.
Plan Development
Creating your custom behaviour support plan.
Implementation
Training, support, and ongoing review.
Behaviour is communication. We help you listen.
To empower individuals with disability across regional NSW to live fulfilling lives by providing practical, compassionate, and highly effective behaviour support services.
By understanding what an individual is trying to tell us, we can build supportive environments that foster connection and reduce distress.
Our Values
Our Regional NSW Locations
Proudly serving local communities with dedicated clinical teams.
Servicing the NSW Mid North Coast & New England
What Our Families Say
"The team at ABC transformed how we manage daily routines. We finally have strategies that actually work for our son."
— Sarah T., Coffs Harbour
"Their practical approach and local availability made all the difference. Highly recommend their dedicated practitioners."
— Michael P., Tamworth
"The Smart Data Tool is brilliant. It makes tracking so easy for our support workers and gives the clinicians real insights."
— Elena R., Grafton
Frequently Asked Questions
What funding do I need?
You need NDIS funding under Capacity Building – Improved Relationships (Item 11_022_0110_7_3 or 11_023_0110_7_3).
How long is the waitlist?
Wait times vary by location. Contact our intake team or submit a referral and we'll provide an accurate timeline for your region.
Do you do telehealth?
Yes. While we prioritise face-to-face local support, we offer telehealth options for continuity of care and remote participants.
Who can refer a participant?
Referrals can be made by Support Coordinators, family members, allied health professionals, or participants themselves.
What age groups do you support?
We support participants across the lifespan, from early childhood (7+ years) through to adulthood.
What is a Positive Behaviour Support Plan?
A comprehensive document outlining proactive strategies to improve quality of life, environmental adjustments, and reactive strategies to safely manage behaviours of concern.
Are you NDIS registered?
Yes — we are a fully registered NDIS provider for Behaviour Support and adhere to the NDIS Quality and Safeguards Commission standards.
Ready to get started?
Fill out our quick referral form and our intake team will be in touch within 2 business days to discuss your needs and outline the next steps.